
State Farm® Insurance Agent Dianne Waller
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
PickettFences
August 15, 2025
"I decided to switch to insurance companies after not being happy for some time and after eventually talking with Will Freeman from State Farm, I couldn't be more pleased with how easy and affordable switching was. Who knew?! Lol .. But he made the process pain free and got me good coverage for a great price. Very professional."
Mandy Short
August 15, 2025
"Changed my insurance from Allstate and saved so much money. Will was great and he made it so easy to switch over. Thank you so much."
Micah Hopple
July 29, 2025
"Will, at Dianne’s office was phenomenal and got me a quote very quickly!"
"Thank you for your 5 Star review! We’re so happy we could help. We look forward to working with you! 😊"
Sherri Richardson
July 23, 2025
"I had a friend helping my son move somethings from my yard. One was a very large box. While my son and him were lifting the box off my truck at the waste area the box shifted trowing my son and my friend off the back of my truck.My son was ok but my friend hit his head 2 times.whrn we got to the hospitals hr had brain bleeds in 2 places.He was in grave danger and had to be airlifted to another hospital.Where it was 19 Days of hospitalization.He didnt know who he was for 10 days then he started having seizures.we all Prayed and he came back around knowing himself and family. State farm came through for me they paid and I won't say how much but his medical bills are paid.He will never be the same.But it feels good to know I helped in some kind of way.Statefatm is the"stuff" I'm glad I had Statefarm if not I would have felt so bad.Thsnk you Statefsrm Like a good neighbor STATEFARM IS THERE!"
"Wow! We are so happy your son and his friend are okay. Words can’t express how grateful we are for customers like you…prayers for your son, his friend and you. 🙏🏻"
Steven Franklin
May 2, 2025
"Amanda and Tinya are extremely helpful regarding any issues and concerns i have!!"
"We are so happy we could help! Thank you for the 5 Star Review. Let us know how we can help in the future. We appreciate you!"
Jason C
February 5, 2025
"I would give it 10 stars if it let me. I’ve been with State Farm® Insurance Agent Dianne Waller for less than a week, and I already know I made the right choice. I got both my car and renters insurance through them, and I’ve been working with my agent, Will. I ran into an issue with my previous car insurance provider regarding an outstanding balance. I had called them a few times myself but never fully understood what they were saying. When I spoke to Will about it, he took the time to discuss it with Dianne and then suggested a three-way call to clear things up. He stayed on the line the entire time and even explained everything to me afterward since I was still confused. If this is the level of service I’m receiving in my first week, I know I’ll never have to go anywhere else. And to top it off, my coverage price is amazing! If this team can help me this much, I’m sure they can help you too. Don’t hesitate to reach out—they return calls and answer texts promptly. Great job, and thank you! I’ll be telling everyone about this fantastic team."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We are so glad to have you as a customer and that Will was able to answer all your questions. "
Shekedra Jones - Thorpe
December 16, 2024
"Needed forms asap and you guys provided fast and timely service!!! I love State Farm! Thanks so much!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Brenda Riley
November 8, 2024
"Will was a pleasure to work with by providing me with great explanation of my coverage and fair quotes for auto insurance."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Gregory Graves
October 17, 2024
"They made it easy and painless to get insured when I bought my most recent car. I called beforehand and Teagan patiently walked me through everything and answered all my questions."
"We are so happy we could help! We appreciate you!😊"
Almuntaserali445 Almuntaser
October 17, 2024
"I responded"
"Thank you so much for taking the time to leave us a review! We appreciate your business with our office..."
Rorer
October 16, 2024
"Great staff! Super helpful and knowledgeable!!!"
"Thank you! We appreciate you!😊"
Leslie Stone
October 16, 2024
"Amanda and the team at Dianne Waller's State Farm office have been so helpful! Amanda made sure we had the help we needed even when she was out of the office! We switched from another carrier and cut our insurance bill in HALF! Highly recommend everyone to give them a call to see how they can help you!"
"Thank you Leslie! We appreciate you!🙏🏻"
hamauon abdulmatin
September 27, 2024
"Excellent"
"Thank you!!! We appreciate you…😊"
JOHNATHON WILLS
September 10, 2024
"Great at her job"
"Thank you!😊 We appreciate you…"
simon rand
July 10, 2024
"Do not get insurance here. I cancelled my policy with them and they continued to take money out of my account without my consent or knowledge. They wouldn't return my calls on the matter so I went to corporate. I was told only a portion might be refunded and that if I wanted the rest I would have to get it from my ex-wife. My response was I need every penny you took from me without my knowledge or consent and I have yet to hear from them."
Jeannie Ransone
May 22, 2024
"Amanda was so nice and equally knowledgeable. It was a pleasure doing business with her. She was very informative and helped me select a policy that was right for me."
"Thank you Jeannie! We appreciate you!!!😊"
Elizabeth Freeman
May 21, 2024
"Will gave us a great rate on our auto insurance. He was very professional and responsive. I highly recommend Dianne Waller's State Farm office and Will as an agent."
"Thank you so much! We appreciate you and value your support !😊"
Timothy Adour
May 21, 2024
"Will was a great help. My insurance inquiry was complicated, but he figured it out. He was very kind and patient with me."
"So happy we could help! We look forward to hearing from you soon!😊"
Salle Wilson
May 21, 2024
"Will was very helpful and knowledgeable. Saved me some money."
"We are so happy to help! We appreciate you!"
Bill Flynn
December 21, 2023
"I have had my homeowners insurance with the State Farm agency in South Hill for 20+ years. This year the premium went up 40% and i called the new owner, Ms. Waller, and left multiple messages to try to discuss the policy but was not worthy of a call back. On to Allstate I go......"
"Mr. Flynn, I would love to speak with you concerning your insurance. Please call me at 434-447-4433 and I will be glad to try and answer any questions you may have."
Ann Sands
October 28, 2023
"No body knows anything"
"Hello Ann, we would love to speak with you to resolve any issues you may have. Please feel free to call our office, we are available from 9 am to 5 pm Monday to Friday. Thank you!"
Tina Pendleton
October 17, 2023
"Best insurance agents I've ever had. I have moved since I first started using them and now am 2 hours away but still use them. Great, helpful and friendly group of people."
"Thank you so much Tina! We appreciate your business with our office and look forward to serving you! "
clarnetta tarpley
October 3, 2023
"The staff is awesome!!!!"
"Thank you so much! We appreciate your business with our office!!!"
Mike Glenn
July 12, 2023
"Very nice well mannered young lady waited on me today was very helpful... keep up the good work 👍"
"Thank you! We are so glad you chose State Farm. We look forward to working with you for all your insurance needs!"
Mary Nichols Oakley
April 5, 2023
"Super friendly and helpful"
"Thank you so much! We appreciate you!!! "